Routiqo

Senior Analyst - EX, MY

WTW

  • Kuala Lumpur, Malaysia
  • Full-time

Summary

Please see detail JD as below

Job Description

As a Senior Analyst, you will work in a fast-paced environment on a variety of client projects with an opportunity for regional assignments. You will play the role of a project manager for complex projects and ensure smooth project execution from end-to-end. You will work directly with directors and executive leadership and get to interact and learn from industry leaders. Being part of the team, you can expect a rewarding career, flexible working hours, great environment and culture.

Your primary responsibilities will include:

  • Support the generation of new business as part of the broader team including research for proposal submission, preparation for pitches, to ensure effective client contracting [including identifying joint and cross sell opportunities with other business lines
  • Build relationships with internal and external sources to maximize the penetration of key target accounts
  • Managing multiple and complex project engagements in a way that ensures profitable revenue for WTW, associate engagement and development and high client satisfaction
  • Develop project plans, drive project schedule, collaborate and coordinate across stakeholders, within and across teams to commit project goals, timelines and deliverable; track and manage action items, issues and risks
  • Facilitate insights development including data collection, problem structuring, research / benchmarking, and analyses in efforts to gather valuable insights that impacts organization effectiveness
  • Provide expertise in the survey process and the production of related materials to all client and support post survey deliverables including results presentation, focus groups and workshops
  • Consulting expertise on diverse projects to improve organizational and business performance; collaborating and contributing to the design of innovative organisational and people solutions, approaches and strategies including employee experience, culture, leadership and talent strategies
  • Manage client relationships and networks, working day-to-day with clients as the primary contact on delivery of services
  • Develop effective written and verbal communication and client materials and presenting to mid / senior leadership

Qualifications

  • Between 6 - 12 years of relevant experience; preferably in strategy or human capital consulting
  • Advantageous to have knowledge and experience in any of the following fields / areas; Employee Engagement, Organization Culture, Talent Management, and Psychometrics assessments
  • Background in project management and excel at managing details of medium to large project
  • Proven ability to apply depth of knowledge for outstanding project delivery with tight deadlines
  • Flexible with a proven track record of delivering in fast paced and demanding environments
  • Ability to innovate and apply experiences to support business development initiatives
  • Polished oral and written communication skills; confident managing client relationships and presenting to mid / senior leadership

Minimum Undergraduate degree (Masters’ degree strongly preferred) in psychology, social sciences, human resources, organisational development or related field

Skills

  • Adaptability
  • Business development
  • Communication
  • Excel/Numbers/Sheets
  • Leadership
  • Presentation
  • Project Management
  • Talent management