Senior Executive, Business Development

Join us in being a Pos Malaysia Wira!

At Pos Malaysia, we are passionate about building trust to connect lives and businesses for a better tomorrow. As we embark on our transformation journey, we would like to have you, a driven and like-minded individual, to join our team – leading us to enable a shared success for the business and communities we serve.

Own It:

• Conduct market research and analysis to identify growth opportunities, emerging trends, and competitive insights.
• Develop and execute business development strategies aligned with organizational objectives and revenue targets.
• Generate leads through networking, referrals, industry engagements, prospecting, and strategic partnerships.
• Build and maintain a healthy sales pipeline to support sustainable revenue growth.
• Prepare and deliver compelling proposals, business cases, presentations, and commercial solutions.
• Lead commercial negotiations and secure new business opportunities while ensuring mutually beneficial outcomes.
• Monitor business performance against agreed KPIs and implement improvement initiatives where required.
• Identify and assess opportunities for market expansion and new customer segments.

Build Trust:

• Establish and maintain strong relationships with customers, partners, vendors, and key stakeholders.
• Act as a trusted advisor by understanding customer needs and offering value-driven solutions.
• Maintain transparent communication and provide regular updates on business development activities and performance.
• Represent Pos Malaysia professionally while upholding the highest standards of integrity and accountability.

One Team:

• Collaborate closely with Commercial, Operations, Marketing, Customer Experience, Digital, and other internal teams to deliver integrated solutions.
• Share market intelligence, customer insights, and business opportunities to support cross-functional decision-making.
• Foster a collaborative working environment that contributes to organizational success and shared business goals.
• Support the successful implementation of new customer initiatives and strategic projects.

Move Fast:

• Respond quickly and effectively to market changes, customer needs, and emerging business opportunities.
• Demonstrate agility in managing priorities and driving business outcomes in a fast-paced environment.
• Streamline processes and remove barriers to accelerate business growth and enhance customer responsiveness.
• Take ownership of issues and deliver timely solutions to ensure business continuity and customer satisfaction.

Delight Customers:

• Develop strong customer relationships by understanding their business objectives and operational requirements.
• Recommend customized solutions that meet customer needs across Pos Malaysia's logistics, courier, retail, fulfilment, and digital offerings.
• Identify opportunities to enhance the customer experience and strengthen long-term customer loyalty.
• Establish strategic partnerships and collaborations that create mutual value and improve service outcomes.
• Ensure customer feedback and market insights are incorporated into business improvement initiatives.

Drive Innovation:

• Identify emerging market trends, industry developments, and customer needs to uncover new business opportunities.
• Propose innovative solutions and business models that enhance Pos Malaysia's competitive advantage.
• Contribute to the development and continuous improvement of commercial, sales, and go-to-market strategies.
• Leverage data, market intelligence, and customer insights to support business growth initiatives.
• Explore new revenue streams, partnerships, and strategic opportunities that support long-term business sustainability.

Job Requirements:

• Bachelor's Degree in Business Administration, Marketing, Sales, Commerce, Logistics, Supply Chain Management, or a related field.
• Minimum 5 years of relevant experience in Business Development, Sales, Key Account Management, Commercial Strategy, or a related role.
• Proven track record of achieving or exceeding revenue, sales, and business growth targets.
• Strong understanding of market dynamics, customer needs, competitive landscape, and business development practices.
• Experience in developing and managing customer relationships, strategic partnerships, and commercial opportunities.
• Strong negotiation, influencing, and stakeholder management skills, with the ability to close complex business deals.
• Excellent communication, presentation, and proposal development skills.
• Strong commercial acumen with the ability to identify opportunities and translate them into profitable business outcomes.
• Analytical and data-driven, with the ability to interpret market trends and performance metrics to support decision-making.
• Ability to work effectively across cross-functional teams in a fast-paced and evolving environment.
• Self-driven, resilient, and results-oriented with a strong sense of ownership and accountability.
• Proficiency in Microsoft Office applications and CRM tools.
• Experience within the logistics, courier, e-commerce, retail, fulfilment, or related industries will be an added advantage.
• Willingness to travel as required for customer engagements, industry events, and business development activities.

This is a super exciting time to be joining Pos Malaysia. Your contributions will help us to write the next chapter in our history.