Senior Executive/ Executive, Branch Office Administration

• Perform daily administrative functions and operational support for Business Development and overseas branch offices for customer engagement activities.
• Coordinate travel and logistics planning for customer visits, meetings, and corporate events, ensuring seamless coordination of flights, hotels, and transportation.
• Process internal requests, approvals, and documentation for customer activities while tracking service requests to ensure timely completion and follow-up.
• Coordinate customer hospitality, VIP visits, and business event logistics by partnering with internal stakeholders and external vendors to deliver a seamless customer experience and timely execution.
• Support branch office operations by coordinating requests across departments, facilitating stakeholder communication, and monitoring service delivery
• Build and maintain effective working relationships within the team and with other departments, and ensure a high level of communication and co-operation in the support of operational and customer service requirements.
• Perform ad-hoc administrative and operational assignments as and when required.

Job Requirements

• Diploma or Degree in Business Administration, Hospitality Management, Operations Management, Marketing, or related disciplines.
• 2 to 5 years of experience in business operations, customer support, hospitality operations, client servicing, event coordination, or related fields.
• Prior experience supporting senior stakeholders or customer-facing teams will be an advantage.
• Strong coordination and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to manage multiple priorities and work under pressure.
• Customer-centric mindset with strong service orientation.
• Strong attention to detail and problem-solving capabilities.
• Proficient in Microsoft Office applications.
• Meet the relevant Regulatory Authority’s statutory requirement of minimum 21 years of age.