SENIOR EXECUTIVE, HUMAN RESOURCE BUSINESS PARTNER

Job Description:

HR Operations & Administration

• Serve as the primary HR contact for assigned departments and provide day-to-day HR advisory support to managers and employees.
• Manage employee lifecycle processes including confirmation, transfer, promotion, contract renewal, and separation.
• Ensure accuracy, integrity, and confidentiality of employee records within HR systems.
• Monitor HR operational effectiveness and recommend process improvements.
• Support workforce restructuring, organizational changes, and talent movement initiatives.

2. Payroll & Benefits Coordination

• Consolidate and verify monthly payroll inputs (attendance, overtime, allowances, claims).
• Monitor service delivery standards and ensure compliance with payroll timelines and policies.
• Support communication and implementation of employee benefits programmes.

3. Recruitment & Onboarding Support

• Partner with hiring managers and Talent Acquisition to support manpower planning and recruitment activities.
• Monitor recruitment progress and workforce vacancies to ensure timely closure of critical positions.
• Participate in interview panels for selected positions and provide hiring recommendations.

4. Performance Management Administration

• Coordinate and monitor the annual performance management cycle, ensuring timely completion across assigned departments.
• Provide guidance to managers on performance management processes and employee development plans.
• Provide administrative support for performance improvement processes.

5. Employee Relations Support

• Prepare documentation for disciplinary and grievance cases.
• Ensure compliance with HR policies and employment legislation.
• Coordinate with Group Industrial Relations (IR) for guidance on disciplinary matters.
• Escalate complex or sensitive cases to the Head, HRBP.

6. HR Reporting & Workforce Data

• Prepare periodic HR reports (headcount, turnover, leave utilisation, etc.).
• Support manpower tracking and workforce data updates.
• Compile data for audits, budgeting, and management reporting.

7. Engagement & HR Communication

• Coordinate employee engagement initiatives and HR-related activities.
• Support communication of HR policies, programmes, and updates.
• Assist in implementing Group culture and employee experience initiatives.

8. HR Coordination & Administrative Support

• Support HR-related reporting (e.g., manpower, audit, and operational reports).
• Assist in audit processes (e.g., MSQH, JCI, IMS, Internal Audit) and ensure documentation readiness.
• Coordinate administrative HR matters (e.g., training logistics, employee support services) to ensure smooth operations.

Requirements:

Education: Bachelor's degree in human resource management, Business Administration, or related field.

Knowledge and Experiences:

• 4–7 years of relevant HR experience in a generalist or HR operations role.
• Experience in healthcare or service-based industry is an advantage.
• Familiarity with HRIS systems and payroll coordination preferred..

Skills & Competencies:

Functional Knowledge:

• Understanding of HR processes and employment legislation
• Payroll and HR operations coordination

Core Skills:

• Strong organisational and administrative capability
• Attention to detail and accuracy
• Effective communication and interpersonal skills
• Ability to manage confidential information with integrity

Personal attributes:

• Responsible and dependable
• Service-oriented and responsive
• Proactive and willing to learn
• Able to work in a fast-paced operational environment
• Team player with positive attitude.