Senior Executive, Student Administration

The School of Physical and Mathematical Sciences is seeking a dedicated and proactive Senior Executive to join the Undergraduate Academic Office. Reporting to the Manager, you will play a pivotal role in supporting the school’s academic team, ensuring the smooth delivery of academic services, and enhancing students’ learning journeys.

Job Description

Admission

• Oversee administration of student programmes (e.g. internships, attachments, exchange, integrated programme, and special initiatives).
• Coordinate student mobility opportunities and liaise with internal/external stakeholders.
• Manage student applications and required documentation.
• Prepare official correspondence for students.
• Handle general enquiries via phone, email, and in person.

Academic Services

• Administer course registration and related academic processes.
• Manage online learning platforms and course evaluations.
• Process applications for academic support and financial assistance.
• Provide secretariat support for reviews and quality assurance.
• Manage instructor hiring for courses.
• Deliver general academic support services (e.g., scheduling, waiver handling).

Examinations

• Support planning and logistics for assessments.
• Administer exam-related documentation and formatting.
• Assist with the administration of exam scripts checking.

Events

• Organize student-related events and trips, including logistics and budgeting.
• Manage procurement requests for event needs.
• Prepare and disseminate event communications.
• Coordinate venue bookings and related arrangements.

Other Administrative Duties

• Manage role-based email accounts.
• Prepare official letters and certificates.
• Administer students/faculty awards.
• Support ad hoc administrative tasks as assigned.

Requirements

• Bachelor’s degree with at least 1 year of relevant experience or Diploma with 3-4 years of relevant experience.
• Proficiency in Microsoft Office Suite and relevant software.
• Strong organizational and project management skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical abilities.
• Strong ability to communicate (verbal and written) effectively with students, faculty and team members.
• Familiarity with higher education policies and regulations is a plus.
• Responsible and reliable.
• Proactive and positive attitude towards work tasks.
• Possesses characteristics of being assertive and meticulous.

We regret to inform that only shortlisted candidates will be notified.

Hiring Institution: NTU