Senior Executive, Supply Chain (Fulfillment)
ZUS Coffee
Position Responsibilities:
Fulfilment Process Management:
- Ensure accurate and timely processing of customer orders, including order entry,verification, and allocation.
- Monitor inventory levels, identify potential shortages or surpluses, and coordinate withrelevant departments to ensure adequate stock levels.
- Oversee the picking and packing of orders, ensuring accuracy and efficiency.
- Coordinate with shipping carriers to ensure timely and cost-effective delivery of orders.
- Implement and maintain quality control measures to ensure the accuracy and integrity oforders.
- Identify and implement process improvements to enhance efficiency and reduce costs.
- Address and resolve any issues or problems that arise during the fulfilment process.
- Track key performance indicators (KPIs) and provide regular reports on fulfilmentperformance.
- Ensure compliance with company safety policies and procedures.
Qualification and Requirements:
- Degree holder Business, Supply Chain or equivalent
- Possess intermediate Microsoft Excel skills to manage day-to-day tasks.
- Minimum 4 years of experience in Supply Chain (order management / fulfilment / logistics)
- Experience to operate Oracle NetSuite will be an added advantage.
- Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and build strong relationships with internal and external stakeholders.
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
- Proactive and constantly have a desire to learn and find ways to improve the existing processes.
a Necessity, not a Luxury
Skills
- Attention to detail
- Communication
- Excel/Numbers/Sheets
- Logistics
- Oracle Database
- Supply chain
- Teamwork
