Senior Executive, Warehouse

Job Responsibilities:

1. Oversee daily Finished Goods Warehouse operations, including receiving, storing, picking, packing, staging, loading and dispatching of finished goods.
2. Coordinate and supervise local and export container/truck loading, ensuring the correct products, quantities, lot/batch numbers, loading sequence, documentation and container condition are verified before loading.
3. Coordinate and supervise import container unloading, including verification of incoming goods, quantities, packaging condition, documentation and proper storage of received goods.
4. Ensure proper inventory control and accuracy through regular cycle counts, stock reconciliation, FEFO compliance and timely investigation of inventory variances.
5. Plan and optimize warehouse activities to maximize space utilization, operational efficiency and product accessibility.
6. Develop, implement and maintain warehouse procedures, work instructions and controls to improve operational effectiveness, inventory accuracy and compliance with company requirements.
7. Coordinate with Production, Logistics, Sales/Call Centre and other relevant departments to ensure timely order fulfilment and resolve issues relating to inventory availability, picking, loading and shipment delays.
8. Coordinate delivery arrangements with the logistics team and transporters, including delivery scheduling, loading priorities, vehicle availability and shipment readiness to ensure timely customer deliveries.
9. Manage and monitor third-party warehouse rental activities, including space utilization, stock allocation, warehouse coordination, rental arrangements and operational matters with warehouse service providers.
10. Train, supervise and monitor warehouse personnel to ensure compliance with operational procedures, safety requirements, food safety standards and company policies.
11. Monitor warehouse KPIs, including inventory accuracy, picking/loading efficiency, space utilization, order fulfillment, warehouse productivity and operational costs, and implement continuous improvement initiatives.
12. Ensure proper handling, storage and identification of finished goods, particularly under cold room and temperature-controlled storage conditions, to maintain product quality and integrity.
13. Monitor and coordinate the operation of ASRS and other warehouse systems/equipment, including timely reporting and follow-up of operational issues.
14. Ensure the warehouse is maintained in a clean, organized and safe condition, in compliance with applicable safety, food safety and housekeeping requirements.
15. Coordinate and support internal, customer, certification and regulatory audits, including preparation of documents, records, corrective actions and follow-up of audit findings related to warehouse operations.
16. Handle and follow up on customer or internal complaints related to warehouse operations, including quantity discrepancies, damaged goods, loading issues and delivery-related warehouse matters.
17. Ensure proper documentation and record keeping for warehouse transactions, container loading/unloading, stock movements, deliveries, inventory adjustments and third-party warehouse activities.
18. Identify operational risks and opportunities for improvement and implement appropriate corrective and preventive actions to improve service level, efficiency and cost effectiveness.
19. Ensure compliance with company policies, food safety requirements, occupational safety requirements and other applicable warehouse and logistics regulations.
20. Perform any other relevant tasks or duties as assigned by the HOD.

Job Requirements:

1. Minimum Diploma in Supply Chain Management, Logistics, Warehouse Management, Business Administration or any related discipline.
2. Proven experience in warehouse or logistics operations at supervisory level, preferably within FMCG, food manufacturing or cold-chain environments.
3. Experience in Finished Goods Warehouse operations, export container loading, import container unloading and delivery coordination.
4. Experience in managing ASRS, cold room/cold-chain logistics and third-party warehouse operations will be an added advantage.
5. Experience in warehouse rental/3PL warehouse coordination, including space utilization and operational arrangement, will be an added advantage.
6. Good knowledge of inventory management, FEFO, stock reconciliation, warehouse controls and warehouse management systems.
7. Familiarity with ERP/WMS systems and ability to manage warehouse transactions and inventory records accurately.
8. Good understanding of container loading/unloading processes, warehouse safety, food safety and relevant operational requirements.
9. Strong coordination, communication and interpersonal skills, with the ability to work effectively with internal departments, transporters, warehouse service providers and customers.
10. Strong problem-solving and organizational skills, with the ability to multitask and prioritize work in a fast-paced manufacturing environment.
11. Ability to lead, train and supervise warehouse personnel and drive compliance with established procedures and KPIs.
12. Willing to be based in Pulau Indah, Selangor.