Senior Service Supervisor (Culinary)

Job description

Senior Service Supervisor (Culinary)

• Responsible for all Service Crew duties and all operations matters
• Monitor staff performance and upholds disciplinary standard within the team
• Conduct on-the-job training for new joiners
• Participate and provide input for staff performance appraisals
• Provide support in team planning- scheduling and rostering
• Possess strong product knowledge and model excellent customer service
• Put in continuous effort to motivate the team to deliver great service to customers and meet revenue target
• Prepare periodic stock take such as month-end stock take and stock ordering
• Appointed key holder role during store opening and closing and the duty supervisor on shift
• Manage and maintain the housekeeping for working station & area/storeroom
• Other administrative duties when assigned

Requirements

Working Conditions & Physical Requirements

• Ability to stand for extended periods.
• Comfortable working in a hot, humid, and fast-paced kitchen environment.
• Physical stamina to lift heavy pots, woks, and bulk ingredients (up to 17kg)
• Willingness to work shifts, weekends, and public holidays as required by the business.