Service Crew

Job description

Basic Food Preparation and Service

• Greet customers with a smile and provide excellent customer service
• Prepare food according to specifications and required standards
• Know the menu and promotions very well, upselling products actively
• Use equipment/tools (e.g. POS/ Panda-Grab delivery devices / Nets, Credit card terminal)
• Perform duties with speed and accuracy

Food Safety, Hygiene and Safe Work Environment

• Observe all food safety regulations by wearing gloves, face mask, hair net, and safety boots when handling food
• Practice personal grooming and hygiene (e.g. clean uniform, short nails, tied-up hair)
• Maintain cleanliness and working condition of the kitchen, equipment, crockery and utensils

Expected Work Behaviour

• Collaborative and teamwork-oriented

Requirements

• Provide friendly and efficient customer service
• Take customer orders and handle cashier duties
• Prepare and serve food and beverages
• Maintain cleanliness and hygiene of the outlet
• Assist with daily outlet operations
• Follow food safety and company procedures
• Responsible, hardworking and willing to learn
• Able to work shifts, weekends and public holidays