Service Supervisor

Job description

Service Supervisor

• Responsible for all Service Crew duties and all operations matters: Preparation of drinks, set meals, dim sum, desserts and cutting of fruits
• Monitor staff performance and upholds disciplinary standard within the team
• Conduct on-the-job training for new joiners
• Participate and provide input for staff performance appraisals
• Provide support in team planning- scheduling and rostering
• Possess strong product knowledge and model excellent customer service
• Put in continuous effort to motivate the team to deliver great service to customers and meet revenue target
• Prepare periodic stock take such as month-end stock take and stock ordering
• Appointed key holder role during store opening and closing and the duty supervisor on shift
• Manage and maintain the housekeeping for working station & area/storeroom
• Other administrative duties when assigned

Requirements

Job Requirements

• Able to stand at least 8 hours
• Able to carry at least 10KG load