SOCIAL MEDIA & CONTENT EXECUTIVE
Sunway
Social Media Management
- Manage
daily social media operations across assigned platforms including Instagram, TikTok and Xiaohongshu.
- Plan
and maintain monthly content calendars aligned with brand campaigns and business priorities.
- Schedule,
publish and optimize posts based on platform best practices.
Content Creation
- Conceptualize,
shoot, edit, and produce engaging photo/video content for social media including reels, TikToks and short-form videos.
- Develop
creative storytelling ideas to showcase hotel experiences, dining concepts, promotions and brand moments.
- Write
engaging captions and ensure all content aligns with brand tone of voice.
Community Management
- Monitor
comments, messages and community engagement across platforms in a timely and professional manner.
- Conduct
social listening and identify opportunities for engagement and trend participation.
Influencer & Campaign Coordination
- Assist
in influencer partnerships including outreach, hosting coordination and campaign execution.
- Support
campaign launches with relevant digital/social activations.
Performance & Reporting
- Track
monthly social media analytics and performance metrics including engagement, follower growth, reach and impressions.
- Provide
insights and recommendations for continuous improvement.
Requirements
Qualifications
- Diploma
/ Degree in Marketing, Communications, Digital Media or related field.
- 2–4 years’
experience in social media, digital marketing or content creation.
- Experience
in hospitality, F&B, lifestyle or agency environment preferred.
Preferred Skills
- Strong
understanding of Instagram, TikTok and Xiaohongshu trends/algorithms.
- Proficient
in Canva, CapCut, Adobe Creative Suite or similar editing tools.
- Comfortable
with photography/videography using mobile and/or camera equipment.
- Excellent
copywriting and storytelling skills.
- Creative
eye for aesthetics, branding and visual content.
- Fluent
in English; Mandarin proficiency is an advantage.
Skills
- Adobe Premiere Pro
- Canva
- Chinese
- Content marketing
- English
- Social media


