Routiqo

Specialist, Enterprise Performance & Board Affairs

PayNet

  • Malaysia
  • Full-time

Why PayNet / Why Now

  • PayNet’s most critical decisions are shaped at Board level, where clarity, alignment, and timing directly impact enterprise outcomes.
  • As scale and complexity increase, linking Board intent to real execution across the organisation is no longer automatic.
  • This role sits within the CEO Office to ensure Board engagement and enterprise performance operate as a single, disciplined system; not separate processes.
  • Works alongside the Head as part of the CEO’s extended office, driving substance behind Board discussions, not just coordination.

TL; DR

  • Act as the engine behind Board engagement and enterprise performance for the CEO Office.
  • Turn Board discussions into clear decisions, aligned stakeholders, and tracked outcomes.
  • Own the corporate scorecard as the single source of truth for enterprise performance.
  • Build and embed forward-looking ESG performance and reporting (not performative compliance).

Why This Role Matters

  • Board effectiveness directly determines enterprise speed and alignment – this role sharpens both.
  • Performance tracking must drive action, not retrospective reporting.
  • Decision quality depends on how issues are framed – this role ensures clarity and comparability.
  • Enterprise slippage often starts early and quietly – this role surfaces and corrects it before escalation.
  • Requires judgement, discretion, and influence across senior stakeholders without relying on hierarchy.

What You Will Actually Do

  • Shape Board materials into clear, decision-ready narratives, ensuring issues, trade-offs, and implications are explicit.
  • Run the end-to-end Board rhythm behind the scenes (agenda shaping, paper quality, action tracking, forward pipeline).
  • Own and maintain the corporate scorecard as a live, decision tool, ensuring accuracy and relevance.
  • Track Board decisions and commitments, actively driving owners to close gaps and deliver outcomes.
  • Build a forward view of Board priorities, aligning stakeholders ahead of discussions to avoid misalignment.
  • Develop and embed ESG performance frameworks and reporting, integrating into enterprise scorecards and execution (not standalone reporting).

Examples of This Role in Practice

  • A Board paper is unclear; you reframe the narrative to sharpen the decision required and align stakeholders upfront.
  • A KPI is technically “on track” but masking delivery risk; you surface the underlying issue early and drive corrective action.
  • Multiple divisions interpret a Board direction differently; you align stakeholders quickly to a single execution path.
  • ESG is treated as reporting; you translate it into measurable metrics embedded in the scorecard and business execution.
  • Board feedback is fragmented; you synthesise into clear actions with ownership and follow-through.

What Will Help You Succeed

  • Ability to simplify complex issues into clear, structured, decision-ready narratives.
  • Strong enterprise perspective; connecting Board intent, performance data, and execution reality.
  • Confidence influencing senior stakeholders and challenging constructively without formal authority.
  • High discipline on quality and detail, especially under Board-level scrutiny.
  • Comfort working with performance metrics, translating numbers into insight, risk, and action.
  • Sound judgement in balancing speed, precision, and stakeholder dynamics.

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