Strategic Project Management - Operations
Shopee
Job Description
- Lead strategic initiatives to enhance user and partner experiences by applying data-driven analysis, problem-solving methodologies, and business transformation frameworks.
- Identify process, functional, and product gaps, and drive continuous improvement initiatives to optimize operational efficiency and business performance.
- Manage end-to-end project lifecycles, including ideation, feasibility assessment, business case development, planning, stakeholder alignment, implementation, commissioning, and operational readiness.
- Develop a deep understanding of business operations, systems, products, and technical requirements to effectively manage project deliverables, resources, risks, and timelines.
- Serve as the primary liaison between cross-functional teams, ensuring effective communication of project objectives, strategies, priorities, and progress.
- Partner with business stakeholders to lead and execute transformation projects that support organizational growth, scalability, and operational excellence.
- Analyze project outcomes, generate actionable insights, and present recommendations, findings, and progress updates to senior management and key stakeholders.
- Drive stakeholder engagement, change management, and cross-functional collaboration to ensure successful project delivery and business adoption.
Requirements
- Bachelor's Degree in Business Administration, Economics, Engineering, Computer Science, Finance, Management, Actuarial Science, or a related discipline from a reputable institution.
- An MBA or another advanced degree is highly preferred.
- Proven experience in either management consulting, business strategy, corporate strategy, business transformation, process improvement, or operational excellence
- Experience in top-tier consulting firms is preferred.
- Proficient in Microsoft Excel or Google Sheets, with experience in analyzing data, building reports, creating dashboards, and generating actionable business insights.
- Strong business acumen with the ability to identify operational improvement opportunities, drive business growth, or balance strategic objectives with commercial outcomes.
- Demonstrated experience in developing, designing, and implementing strategic solutions to address complex business challenges and organizational transformation initiatives.
- Proven ability to conduct quantitative and qualitative analysis, synthesize complex data, and generate actionable insights to support business decision-making.
- Highly analytical with strong problem-solving capabilities, critical thinking skills, and a structured approach to evaluating business issues and opportunities.
- Experience managing multiple stakeholders and collaborating across cross-functional teams in a fast-paced and dynamic environment.
- Excellent communication, presentation, and stakeholder management skills, with the ability to influence and engage senior leadership and executive stakeholders.
- Strong project management and execution skills, with the ability to manage priorities, timelines, and deliverables effectively.
- Self-motivated, results-oriented, and adaptable, with a continuous improvement mindset and a strong sense of ownership.
Skills
- Adaptability
- Analytical
- Change management
- Communication
- Critical thinking
- Digital transformation
- Excel/Numbers/Sheets
- Leadership
- Presentation
- Problem solving
- Process improvement
- Project Management
- Stakeholder management
- Teamwork
