Technical Sales-SG/KR/JP/AUS(J26255)
BGI Group
- Provide professional, technical solutions to customers in the spatial omics field to achieve and exceed sales targets;
- Engage with potential and existing collaborators to discuss product offerings and tailor solutions to their specific needs;
- Act as the primary point of contact for collaborators on spatial omics and related projects, ensuring timely responses and ongoing support;
- Offer expert application support, including experiment design, data analysis, and troubleshooting, ensuring optimal performance and customer satisfaction;
- Collaborate with internal scientists to address customer-driven biological questions and ensure project success;
- Manage and oversee customer projects, ensuring alignment with company regulations and timelines;
- Conduct technical training and manage the technical transfer of new technologies from headquarters to regional teams;
- Represent the company at major conferences and events, showcasing expertise and building market presence;
- Prepare and deliver technical reports, presentations, and manuscripts detailing methodologies, findings, and results for internal and external stakeholders; and
- Gather and analyze market feedback to provide actionable insights to Product and R&D teams for continuous improvement.
- Bachelor’s or advanced degree in Genetics, Molecular Biology, Bioinformatics, or a related field.
- 3 years+ work experience in technical sales, field application support, or a related role in NGS (Next-Generation Sequencing), molecular biology or proteomics.
- Willingness to travel primarily within the assigned region. International travel, including to China, may be required for training or occasional special assignments.
- Prior experience in customer support within a highly technical field preferred.
- Excellent problem-solving and interpersonal skills.
- Proven English written and verbal communication skills, with experience in training or presentations.
- Experience working in an international company, preferably in biomedical instrumentation or technology.
Skills
- Communication
- English
- Instrumentation
- Problem solving
- Software engineering
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