Track Lead - Cisco Application Centric Infrastructure (ACI), Network Automation (SG)

Job Summary

The Track Lead for Support & Operations plays a vital role in managing operations while focusing on continuous improvement and problem-solving. This position is key in ensuring that client SLAs are consistently met by empowering teams and enhancing operational systems. As a leader, the Track Lead will drive innovation and foster effective communication within project teams to achieve organizational goals.

Key Responsibilities

1. Implement Cisco Aci And Network Automation Tools To Enhance Operational Systems, Improving Management Reporting And Streamlining Information Flow.
2. Analyze Client Requirements And Ensure The Support Team Meets Client Expectations Through Effective Monitoring And Performance Metrics.
3. Lead And Mentor Project Teams By Establishing Clear Communication Channels And Aligning Project Goals With Organizational Objectives.
4. Introduce Innovative Strategies And Process Improvements That Contribute To Overall Organizational Progress And Efficiency.
5. Develop Tailored Solutions Using Network Automation Technologies That Align With Customer Needs And Drive Successful Business Outcomes.

Skill Requirements

1. Proficient In Network Automation Tools And Technologies, Particularly Cisco Aci.
2. Strong Understanding Of Operational Management And Support Processes.
3. Excellent Problem-Solving Skills And Ability To Enhance Business Processes.
4. Effective Leadership And Team Management Abilities.

Other Requirements

1. Optional But Valuable: Cisco Certified Network Professional (Ccnp) Or Related Certifications In Network Automation