Training Services Coordination and Logistics Associate III

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Summary: Provide learning administrative services to support client learning and data management needs

Duties andResponsibilitiesincludethefollowing:

- Perform data entry as it relates to learning administration

- Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)

- Make certain client standard operating procedures, processes and service level agreements are maintained

- Identify and trouble shoot discrepancies and issues

- Escalate issues to Manager for resolution

Qualifications:

- Entry level for Bachelor’s degree or 2 years of successful working experience in:

- A learning organization

- Training administration (preferred but not required)

- Customer service

- Knowledge of and experience with learning management systems (preferred but not required)

- Experience in Microsoft Office suite

- Team-oriented but self-motivated and able to work with minimal supervision

- Demonstrated attention to detail, strong quality focus, and well organized

- Successful prioritization of work requirements and multitasking, as necessary

- Analytical and problem solving skills

- Client focused to build and maintain professional working relationships

- Ability to remain flexible and adaptable to constant change

- Effective oral and written communication skills with clients, leadership and team members

Requirements:

- Willing to work on Malaysia Public Holidays & night shift (supporting ET hours)

- Remote working

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.