Uni Internship Jan to July 2027 - Business & IT Process Design, Change Management & Governance

Join Synapxe as an intern and see how you can contribute in powering a healthier Singapore. Internship@Synapxe is where curiosity meets impact! You would be able to gain practical experience, hone your skills, and be part of meaningful work that improves health through technology!

Join a multi-year transformation journey to enhance how Singapore’s national HealthTech agency manages IT operations across 600+ applications. As part of a high-impact team, you will support the development of sustainable IT management capabilities across Synapxe’s product portfolio.

The selected intern(s) will assist in following:

1. Problem Definition & Analysis

• Apply design thinking, root cause analysis, and data analysis to identify trends, define requirements, and support workshops with diverse stakeholders

2. Planning & Project Coordination

• Assist in scenario planning, risk management, and development of project timelines across cross-functional teams

3. Business Process Analysis & Design

• Analyse and improve IT and business workflows using tools such as value stream mapping and surveys

4. Monitoring & Measurement

• Develop metrics, dashboards, and decision frameworks to track performance, adoption, and KPIs

5. Stakeholder Management & Communication

• Engage stakeholders, support workshops, and tailor communication for different audiences

6. Governance & Reporting (University Candidates)

• Support governance processes, develop presentations, define KPIs, and assist in funding proposals and steering committee activities

About You:

• Undergraduate currently in Year 2 or Year 3, pursuing a degree in Information Systems, Business Artificial Intelligence Systems, Operations Management, Business, Economics, Industrial & Systems Engineering or a related discipline
• Keen interest in business analysis, digital transformation, project management, and IT operations
• Familiarity with process improvement techniques such as process mapping, workflow analysis, or design thinking
• Strong analytical and problem-solving skills, with the ability to translate data and observations into actionable insights
• Proficiency in Microsoft Excel and PowerPoint for data analysis, reporting, and presentations
• Familiarity with Power BI, Power Automate, Microsoft Project, Visio, Tableau, or similar tools is an advantage
• Strong communication and stakeholder management skills, with the ability to work effectively with both technical and business teams
• Organised, proactive, and able to manage multiple tasks in a fast-paced environment
• Comfortable analysing data, identifying trends, and supporting data-driven decision-making
• Self-motivated, adaptable, and eager to learn new technologies and methodologies

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