ASSOCIATE - LEARNING & DEVELOPMENT

1. Training Delivery and Facilitation

The incumbent will support and deliver selected internal learning programmes, including but not limited to:

• New Employee Onboarding sessions
• Sunway Toolbox for new hires
• ESG-related learning sessions
• Personal effectiveness / personal leadership training
• Other assigned internal learning programmes or briefing

sessions

Key duties include:

• Facilitate learning sessions in a clear, engaging and

professional manner

• Prepare training materials, slides, activities and learning

resources before each session

• Create a positive and interactive learning experience for

participants

• Support participant engagement through discussions, activities,

reflection and group sharing

• Collect feedback after sessions and identify areas for

improvement

• Continuously improve confidence and effectiveness as an

internal facilitator

2. Learning Projects and Programme

Roll-Out

Support key Learning & Performance projects and initiatives, including programme roll-outs, capability-building initiatives and new learning solutions.

Key duties include:

• Support the planning and execution of learning projects from

preparation to post-session follow-up

• Coordinate with internal stakeholders, BU HR, trainers,

participants and vendors where required

• Assist in rolling out key programmes such as leadership

development, Career Compass, MyCareer-related initiatives, ESG learning and other L&D projects

• Track project progress, timelines, attendance, completion and

follow-up actions

• Prepare simple updates, summaries, reports or presentation

materials for stakeholders

• Support pilot sessions, learning experiments and continuous

improvement of programmes

3. Learning Programme Coordination and

Administration

Provide operational support to ensure smooth programme delivery.

Key duties include:

• Manage participant enrolment, registration and attendance

tracking

• Set up courses and classes in the Learning Management System
• Prepare participant lists, name lists, attendance records and

post-programme documentation

• Coordinate room booking, training venue readiness, materials,

F&B and logistics

• Communicate with participants and stakeholders on programme

details, reminders and follow-ups

• Support trainer and participant arrangements before, during and

after each session

4. HRDC and Learning Records Support

Support HRDC and learning documentation processes as part of programme administration.

Key duties include:

• Assist with HRDC grant application preparation for eligible

programmes

• Prepare and compile required supporting documents such as

attendance records, programme details and trainer information

• Support HRDC claims documentation and follow-up where required
• Maintain proper records for audit, reporting and reference

purposes

• Ensure learning records are updated accurately and on time

5. Reporting and Continuous Improvement

Support basic reporting and analysis to improve learning operations and programme effectiveness.

Key duties include:

• Track enrolment, attendance, completion and feedback data
• Prepare simple learning reports and programme summaries
• Highlight low enrolment, attendance issues or operational gaps
• Support improvement of learning processes, templates and

learner communications

• Assist in creating more learner-friendly materials, guides and

communication content

Added Advantage

The following would be an advantage but is not mandatory:

• Ability to design or enhance learning programmes
• Experience in creating slides, learning activities, learner

guides or facilitator notes

• Interest in instructional design, learner experience or adult

learning principles

• Familiarity with Canva, PowerPoint, AI tools or digital

learning tools

Confidence in public speaking, facilitation or hosting group sessions

Requirements

Requirements

• Diploma or Degree in Human Resource Management, Psychology,

Education, Business, Communication or related field

• 1–3 years of working experience in Learning & Development,

HR, training coordination, facilitation or related roles

• Fresh graduates with strong communication skills and interest

in training may also be considered

• Comfortable speaking in front of groups and facilitating

learning sessions

• Good coordination, follow-up and stakeholder management skills
• Able to manage multiple programmes, timelines and

administrative details

• Proficient in Microsoft PowerPoint, Excel and Outlook
• Positive attitude, willing to learn and comfortable working in

a fast-paced environment