Routiqo

Intern, Academy Content

ZUS Coffee

  • Malaysia
  • Internship

Position Responsibilities

  • Assist in developing and updating learning materials, including presentation slides, facilitate or guides, learner workbooks, assessments, and digital learning content.
  • Support the design and development of e-learning modules and other digital learning resources.
  • Conduct research and gather information to support content development and learning initiatives.
  • Assist in reviewing, proofreading, and formatting learning materials to ensure consistency, quality, and brand alignment.
  • Coordinate administrative tasks related to learning projects, including document management, content tracking, and version control.
  • Support training preparation, including learning materials, participant resources, and evaluation forms.
  • Collaborate with Subject Matter Experts (SMEs) and internal stakeholders to gather information required for content development.
  • Assist in maintaining the Learning Content repository to ensure materials remain organised and up to date.
  • Assist with multimedia content creation, including simple graphics, videos, animations, or inter active learning materials.
  • Support user testing and quality assurance for e-learning modules before deployment.
  • Conduct benchmarking and research on learning trends, instructional design practices, and innovative learning solutions.
  • Assist in collecting learner feedback and compiling reports to support continuous improvement of learning programmes
  • Support cross-functional learning projects and Academy initiatives as assigned.
  • Participate in brainstorming sessions and contribute creative ideas to improve learner engagement and learning experiences.
  • Perform other ad-hoc duties and special projects assigned by the reporting manager.

Qualification and Experiences

  • Currently pursuing a Diploma or Bachelor's Degree in:
  • Education
  • Linguistic/Language
  • Human Resource Development
  • Psychology
  • Instructional Design
  • Multimedia
  • Graphic Design
  • Communication
  • Business Administration or any related discipline.
  • Internship period of 6-9 months is preferred.
  • Able to work independently while collaborating effectively within a team.
  • Job Experience No prior working experience is required. However, candidates with experience in any of the following will have an added advantage:
  • Content creation
  • Graphic design
  • Video editing
  • Presentation design
  • Student leadership or organising events
  • Learning Management Systems (LMS)
  • Canva, PowerPoint, or other content authoring tools

Skills

  • Event management
  • Leadership
  • Motion graphics
  • Presentation