Manager Engagement & Culture

JOB PURPOSE

Support the development and execution of enterprise culture strategies to foster a positive, inclusive, and high-performing workplace aligned with the Group’s Vision, Mission, and Values.

The role is responsible for managing employee engagement initiatives, surveys, and action plans across the Group, while partnering with leaders and HR teams to implement effective culture, engagement, and diversity and inclusion programmes.

PRINCIPAL ACCOUNTABILITIES

Enterprise Culture Internalization

• Assist in planning and executing enterprise culture initiatives that embed the Group’s Values into daily workplace practices.
• Facilitate culture-related programmes, workshops, and communication campaigns.
• Support onboarding initiatives that strengthen cultural awareness among new employees.
• Benchmark and recommend recognition programmes that promote appreciation and behaviours aligned with the Group’s Values.

Employee Engagement

• Lead and manage employee engagement surveys, focus groups, and other feedback mechanisms.
• Analyse engagement data, identify key themes, and prepare meaningful insights for leaders.
• Coordinate and monitor engagement action plans across divisions.
• Promote open communication channels and support programmes that enhance the overall employee experience.

Diversity and Inclusion

• Support the development and implementation of Group-wide diversity and inclusion initiatives.
• Drive learning, communication, and awareness programmes relating to diversity and inclusion.
• Monitor the progress of initiatives and support relevant reporting requirements.

Stakeholder Management

• Work closely with HR Business Partners, Group Communications, business leaders, subsidiaries, and other relevant stakeholders.
• Ensure employee engagement and culture initiatives are aligned across the organization.
• Act as a key liaison to ensure programmes are communicated clearly, understood, and effectively implemented.
• Collaborate with internal and external stakeholders to support the successful delivery of initiatives.

Project Management

• Lead assigned culture, engagement, and diversity and inclusion projects.
• Ensure projects are delivered on time and achieve measurable impact.
• Manage project budgets and resources when required.
• Coordinate multiple stakeholders with different priorities throughout project implementation.

People Management

• Provide guidance to the Executive, Engagement and Culture.
• Support capability-building initiatives relating to employee engagement and culture practices.

REQUIREMENTS & EXPERIENCE

• Degree in Human Resource Management, Social Science, or an equivalent discipline.
• A Master’s degree or HR certification, such as HRCI-SPHRi, SHRM-SCP, or CIPD, will be an added advantage.
• Minimum 7–10 years of relevant experience in employee engagement, culture development, diversity and inclusion, or related HR functions.
• Experience managing employee engagement surveys, communication strategies, and culture programmes.
• Experience collaborating with senior stakeholders and leading projects.
• Ability to coordinate multiple stakeholders across business units, corporate divisions, subsidiaries, and HR teams.

SKILLS

• Employee Engagement
• Employee Engagement Surveys
• Culture Development and Activation
• Organizational Culture
• Diversity and Inclusion
• Organizational Diagnostics
• Engagement Data Analysis
• Programme Design and Implementation
• Communication and Change Management
• Recognition and Wellbeing Programmes
• Project Management
• Stakeholder Management
• Strategic Communication
• Facilitation
• Relationship Building
• Problem-Solving
• People Management

COMPETENCIES

Functional Competencies

• Employee Engagement Strategy and Programme Design
• Culture Development and Activation
• Organizational Diagnostics and Insights
• Communication and Change Management
• Recognition and Wellbeing Programmes
• Diversity, Equity and Inclusion Implementation
• Stakeholder Management and Collaboration

Leadership Competencies

• Strategic Agility
• Building Relationships
• Influencing and Facilitation
• Problem-Solving