Manager, Product Governance and Policies & Procedures MY

Summary

• Support the department in upholding governance of Group Management Product Approval Policies and Procedures for all products, services, and e-banking channels across CIMB entities via the Management Product Approval Committee (MPAC).
• Secretariat role to Management Product Approval Committee (MPAC).
• Custodian of Product Playbook and Administrator for Product Playbook Repository and MPAP Bankwide Workflow Solution (BWS) system.

Job Description

• Responsible for the daily operations of the MPAC Secretariat, including handling correspondence and queries in the Secretariat's mailboxes.
• Review proposals submissions to ensure adherence with MPAC Terms of Reference and MPAP requirements.
• Provide assistance to proposers/stakeholders on the submission of proposals via the MPAP BWS.
• Review proposal submission templates, presentation decks and supporting documents to ensure in order before distribution to MPAC members ahead of scheduled meetings.
• Document all discussions and decisions by MPAC accurately in official meeting minutes and ensuring conditions/action items are properly tracked and closed.
• Facilitate the compilation and communication of MPAC decisions to the respective proposers.
• Review the monthly summary of MPAC decisions for completeness and accuracy in preparation for submission to the Group Risk & Compliance Committee (GRCC).
• Update the MPAC Terms of Reference when needed, and coordinate approvals with the relevant committees.
• Review and organize all necessary documentation for MPAC, such as templates, minutes, slides, reports, and schedules, in a timely and systematic manner.
• Monitor and maintain attendance records for MPAC Members.
• Prepare reports based on data compiled pertaining to MPAC submissions.
• Attend to Product Playbooks, Product Inventory, Product and BWS Change Requests, including handling correspondence and queries in the Product Governance's mailbox.
• Maintain the Playbooks Repository site, monitor & follow up on Playbooks uploads and perform sampling checks.
• Update the Product Playbook User Guide SOP and MPAP BWS User Guide timely.
• Track and monitor proposals’ statuses through MPAP approval stages.
• Prepare periodic reports for timely notification to stakeholders and committees where required.
• Act as the main contact for Product Playbook-related matters.
• Attend to stakeholders and relevant business units’ request and inquiries on MPAP, Product Playbook, Product Inventory List and BWS-related matters.

Others:

• Conduct road shows/trainings sessions to stakeholders on MPAP/MPAC/BWS submission process.
• To back-up and support duties of other staff in the team when they are away/on leave/in case of any contingencies.
• Any other ad-hoc assignment as requested by Unit Head/Head of Dept.