System Administrator

Tan Chong Group, established in 1957, is a leading conglomerate with strong presence in the automotive, property, and financial services industries across Southeast Asia. As the force behind renowned brands such as Nissan, Renault, GAC, and UD Trucks, we are driven by innovation, excellence, and a passion for shaping the future of mobility. TC ITECH Sdn Bhd (Subsidiary of Tan Chong Group) is looking for System Administrator.

As System Administrator, you are responsible to plan, implement and maintain system infrastructure and related projects as well as providing level-2/3 support on the day-to-day operations and ensuring system infrastructure which inclusive of Servers, Storage, Backup and Security are in optimal performance.

Job Responsibilities:

• Administer and manage both on‐premise and cloud‐based servers to ensure optimal performance, availability, and security.
• Cybersecurity support - Monitor, analyze, and respond to real-time alerts from Security Operation Center (SOC) and Endpoint Security Systems.
• Respond to and resolve requests and issues assigned through the ticketing system, ensuring compliance with established Service Level Agreements (SLAs).
• Proactively monitor the performance, manage and maintain data center facility, server, storage, backup and system security.
• Update and document SOP, best practices, detailed system infrastructure designs, configurations and other related documentations.
• Ensure the security of the system infrastructure by implementing industry best-practices regarding privacy, security, and regulatory compliance that in line with IT security policy.
• Provide after-hours support for infrastructure related emergencies as well as maintenance.
• Maintain inventory and asset configuration documentation.
• Assist with vendor evaluation, recommendation and negotiations.
• Manage vendors and ensure services deliverable.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the system infrastructure.
• Collaborating with other departments to support the organization’s cybersecurity framework.
• Any other duty & responsibility which the company may assign from time to time.

Qualifications:

• Bachelor’s degree in computer science (or related area) preferred.
• At least 3 Years of working experience in the related field.
• Professional certification will be an added advantage.
• Experience with server administration, endpoint security and cloud technology preferred.
• Good written and verbal communication skills.
• Critical thinking and attention to detail.
• Ability to implement, administer, and troubleshoot Windows, Linux, Server Virtualization, DNS, Backup, Storage, Endpoint Security Suite and etc.
• Flexible and able to adapt to a rapidly changing environment.
• Organizes own workload, sets priorities and works within deadlines.